Cisterli Loyalty Club

Welcome to Our Amazing Loyalty Club!

Hey there, fabulous friend! We're thrilled to introduce you to our exclusive Loyalty Club, where every interaction is sprinkled with joy and every point earned is a step toward fantastic rewards.



Join our Loyalty Club, where smiles are contagious, rewards are aplenty, and every moment feels like a high-five from a friend. Dive in, earn points, and let's make this loyalty journey one for the books! 🎉✨

In our Loyalty Club, every action counts, and every point earned brings you closer to exciting rewards. So, dive in, engage, and relish the journey as your loyalty is recognized and rewarded in more ways than one!

Loyalty Program Terms and Conditions

1. Earning Points:

  • Points can be earned through various activities outlined in our loyalty program, including sign-ups, newsletter subscriptions, social media engagement, purchases, product reviews, and referrals.
  • Each activity corresponds to a specific number of points as detailed in the program guidelines.
  • Points will be credited to the customer's account upon the completion of each eligible activity.

2. Point Redemption:

  • Accumulated points can be redeemed for discounts on future purchases or for other rewards as specified in the loyalty program.
  • Customers can redeem their points during the checkout process on our website.
  • The value of points redeemed will be deducted from the total purchase amount.
  • Points cannot be redeemed for cash or transferred to another customer's account.

3. Point Expiry:

  • Points earned through our loyalty program have a validity period of 6 months from the date of acquisition.
  • If points are not redeemed within this period, they will expire and be removed from the customer's account.

4. Eligibility:

  • Participation in our loyalty program is open to all customers who create an account on our website and opt-in to the program.
  • Customers must be 18 years or older to join the program.

5. Program Changes and Termination:

  • Cisterli reserves the right to modify, suspend, or terminate the loyalty program at any time, with or without notice to customers.
  • In the event of program termination, customers will be provided with reasonable notice and the opportunity to redeem any outstanding points in their accounts.

6. Abuse of Program:

  • Any abuse or fraudulent activity related to the loyalty program, including but not limited to creating multiple accounts to accumulate points, will result in the immediate termination of the customer's participation in the program.
  • Cisterli reserves the right to take legal action against individuals involved in fraudulent activities.

7. Privacy and Data Security:

  • All data collected through the loyalty program will be handled in accordance with our privacy policy.
  • Customer information will not be shared with third parties without consent.

8. Contact Information:

  • For questions, concerns, or assistance regarding our loyalty program, customers can contact our customer support team.
9. Agreement to Terms:
  1. No Membership Fee: Customers who enroll in the Cisterli Club incur no membership fee. It's entirely free to join and participate in the program.
  2. Non-Monetary Value of Cisterli Point: Cisterli Points hold no monetary value and cannot be exchanged for cash.
  3. Crediting of Cisterli Points: Cisterli Points earned through purchases will be credited to a member's account after the payment for the order has been successfully processed. This ensures that points are accurately reflected based on completed transactions.
  4. Deduction of Points for Cancelled Orders: In the event that an approved order or item is cancelled, returned, or refunded, Cisterli reserves the right to deduct the corresponding points earned from the order. 
  5. Ineligibility of Certain Fees and Payments: Shipping fees, reshipping charges, customs fees, taxes, and payments made in the form of cash coupons are ineligible for earning Cisterli points.
  6. By participating in our loyalty program, customers agree to abide by the terms and conditions outlined in this policy and in the Successful Referral Policy.